S.A.M.C. & 2.5 Black Women  - Refund Policy

 

Thank you for shopping with us!

 

We offer refunds and/or exchanges within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

 

You must contact us and receive a response from Customer Care before you start a return or exchange.

Eligibility for Refunds

  • Your item must be unused and in the same condition that you received it.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale items cannot be refunded.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:  SAMCRefunds73@gmail.com

 

and send your item to:

 (Relevant Address).

 

 

Exempt Goods

The following are exempt from refunds:

  • Gift cards

 

Refund/Exchange Policy Cont.

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

  • Unfortunately, we do not refund shipping price.

 

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

  • If you have done all of this and you still have not received your refund yet, please contact us at: SAMCRefunds73@gmail.com

 

Shipping

  • Please do not send the product back to the manufacturer. It must be sent to the following Address (Relevant Address).

  • You will be responsible for paying for your own shipping costs for returning your item.

  • You will not be charged a second shipping charge if you choose to exchange your product.

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.